If the system detects any problem, you can click Apply this Fix to resolve it.The Hardware and Device troubleshooter can help to find and fix common problems with the keyboard, printer, Bluetooth, USB, audio playback, etc. Then you will see the Hardware and Devices window, then click the Next It will start to run the troubleshooter.Input “msdt.exe -id DeviceDiagnostic” and press Enter key on the keyboard.Input “cmd” in the Open: box and click OK.Press the Windows and R keys at the same time to open the Run. If you want to run this tool, please follow the steps below: Unfortunately, the Hardware and Devices troubleshooter has been removed from the Troubleshoot page because Microsoft considers this feature to be used infrequently according to their survey. Windows Troubleshooter is a tool on the Settings app which has some one-click solutions for various problems related to the computer. If you can’t fix the error by reconnecting the USB cable or restarting the equipment, you can then troubleshoot your GoPro device. Solution 3: Run Troubleshooters to Check the Problem Now, you can check if the device is recognized by the computer.Turn on your computer and GoPro again and then connect them via the USB cable. Turn off the GoPro device and the computer.Disconnect the GoPro device from the computer.In this case, you can do as follows to solve the problem: Sometimes the computer’s recognition function malfunctions or the GoPro’s USB connection conflicts with other software on the computer, making it impossible for the computer to recognize the GoPro. Solution 2: Restart Computer and GoPro Again You can connect the GoPro to another USB port of the PC or another PC directly and see whether the issue disappears. There is something wrong with your USB ports on the computer.If the new USB cable can work, then you can make sure the old one is damaged. Then you can try to use another USB cable to connect the computer and GoPro. In this case, you can unplug the USB cable from both the computer side and the GoPro side, and then plug it again to solve the problem. You accidentally let the USB cable loose at the computer or GoPro’s port.And there are three situations you may meet: So, you should try to check the connection between the two devices first. Sometimes our computers don’t recognize the GoPro because there are some errors in the connection between the computer and the GoPro. Read More Solution 1: Check the Connection Between the GoPro and the Computer
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